Privacy Policy
Last Updated: January 1, 2025
1. Introduction
Welcome to ShopUU. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. The Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process and deliver your order including managing payments, fees and charges
- To manage our relationship with you
- To enable you to partake in a prize draw, competition or complete a survey
- To improve our website, products/services, marketing or customer relationships
- To recommend products or services which may be of interest to you
4. Product-Related Data Collection
When you purchase products from our website, we collect and process the following additional information:
- Product preferences and purchase history
- Warranty information and product registration details
- Shipping and delivery preferences
- Product reviews and feedback
- Return and exchange information
5. Payment Information
We process payment information through secure third-party payment processors. We do not store your complete credit card information on our servers. The payment processors we use are compliant with PCI DSS standards and implement appropriate security measures to protect your payment information.
6. Shipping and Delivery
We share necessary information with our shipping partners to deliver your orders. This includes your name, delivery address, and contact information. Our shipping partners are bound by confidentiality agreements and may only use your information for delivery purposes.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
10. Cookies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
11. Third-Party Links
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
12. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
- Customer Service: (212) 587-3441
- Email: [email protected]
- Address: 350 Fifth Avenue, New York, NY 10118
13. Third-Party Services
Our website uses the following third-party services to enhance your experience:
- Cloudflare – for content delivery and security
- Nginx – for web server optimization
These services may collect certain technical information about your visit to our website. For more information about how these services handle your data, please refer to their respective privacy policies.